What are Some Important Questions to ask an SAP Business One Partner before making the Selection?

Once an organisation has decided on implementing the SAP Business One software, the next important factor is determining who is going to implement the SAP ERP system for us. The choice of a reliable SAP Business One partner is a vital decision for any enterprise. A dependable partner can provide support as well as implementation services for the SAP Business One system. This includes software licence delivery, training and development and even integration. With so much choice around, it is difficult to choose the ideal SAP partner. Make sure to ask some important questions to the potential SAP Business One partner before making the selection. Here are a some of them:

• How experienced is the SAP Business One Partner?
  The SAP Business One partners are generally classified into three categories: Gold, Silver and Bronze. Usually the SAP B1 gold partners come with more experience in product, implementation and support. Clients should inquire about the partner’s previous experience in implementing SAP Business One in their industry with companies of the same size and functional requirements. The more experience the partner has in the same industry, the more budget-friendly and timely the implementation process as well as support is likely to be. An experienced SAP B1 partner will have knowledge and expertise in the industry and would have configured SAP Business One software for companies with similar requirements.
  
• Are there any complimentary add-ons included by the local SAP Business One partner?
  In some cases, companies might need some add-on or complimentary solutions according to their functional requirements. It is a good idea to ask the SAP B1 partner whether they offer any add-ons suitable to the company specific SAP implementation.
  
• Do they offer local support?
  Local support is cost-effective and timely. If not, the costs involved in supporting the site from a remote location have to be considered.
  
• What does the support agreement include?
  Many SAP Business One partners offer support agreements. It is good to find out what the agreements include. They should offer extensive support and have a functional support desk.
  
• Does the SAP Business One partner understand the business?
  The SAP Business One partner should thoroughly understand the business processes, organisational requirements as well as other company specific details.
  
• What is the Implementation Methodology used by the partner for implementing and supporting SAP Business One Software?
  Understand the methodology used for implementation and support of SAP B1 software by the chosen SAP Business One partner. The documentation, project plans, and implementation guidelines should be clear.
  
• What are the development capabilities being provided?
  It is a good idea to make sure that the chosen SAP Business One partner has the necessary experience in using the SAP Business One Software Development Kit and SAP Integration Framework.
  

Registering for the SAP Service Marketplace

The SAP service marketplace is an effective and popular online platform developed by SAP. This is the place where all the global partners of SAP are able to successfully promote their products to a global audience. Having registered users from all over the world, the SAP marketplace is the best platform for all kinds of users to buy SAP products from any place. SAP registered users may use the SAP marketplace for a variety of tasks.

It should be noted that a registered SAP customer or a partner may register for the SAP service marketplace. However, registration can also be done in case of a new customer or partner. An ‘S User ID’ will be required to sign in. The S User ID could also be utilised to sign into the other SAP sites.

Once the registration process has been completed on the SAP marketplace, users can easily log into the online portal. Users may perform various actions on the marketplace, however, it will be based on whether a user has logged in as a customer or a partner.

The SAP Service Marketplace serves as a source for the SAP application and notes, and even the knowledge base articles. It efficiently provides a single centralised location for different kinds of business applications and tools that are very beneficial for any organisation.

Takeaway

There is a lot of choice for SAP Business One partners in the market today. This makes the selection of the best and suitable one quite challenging. Keeping in mind the questions given in this article, you can select the partner who is most suited to the organisation and its requirements. Making a good selection will result in a long and mutually profitable partnership.